Mediholics
Privacy and Data Protection

Privacy Policy

This page explains what data we collect, why we collect it, and the choices you have.

Effective date: March 6, 2026

Data Minimization

We collect only data required to run and improve EdApp.

Security Controls

We use technical and operational safeguards to protect data.

User Rights

You can request access, correction, deletion, and other privacy rights.

This Privacy Policy explains how EdApp ("EdApp", "we", "our") collects, uses, shares, and protects information when you use our website, apps, and services.

1. Information We Collect

We may collect:

  • Account information: name, email, authentication identifiers.
  • Profile and usage data: quiz results, study activity, progress analytics.
  • Payment data: billing metadata from payment providers (we do not store full card numbers).
  • Device and technical data: IP address, browser type, logs, error and performance metrics.
  • Support communications: messages you send to support or through contact forms.

2. How We Use Information

We use information to:

  • Provide and improve EdApp features and content.
  • Authenticate users and secure accounts.
  • Process subscriptions, invoices, and payment-related workflows.
  • Measure performance, reliability, and prevent abuse/fraud.
  • Send transactional notifications (for example account, billing, trial/subscription notices).
  • Respond to support requests and legal obligations.

3. Legal Bases (Where Applicable)

Depending on jurisdiction, we process data based on:

  • Performance of a contract (providing the service you request).
  • Legitimate interests (security, analytics, product improvements).
  • Consent (where required, such as optional communications).
  • Legal obligations.

4. Sharing and Processors

We may share data with trusted processors that help operate EdApp, including:

  • Authentication/database infrastructure providers.
  • Payment processors.
  • Email/notification and observability providers.
  • Cloud hosting/CDN and security services.

We do not sell your personal information.

5. Data Retention

We retain personal data only as long as necessary for service operation, legal compliance, dispute resolution, and security purposes. Retention periods may vary by data category.

6. Security

We apply administrative, technical, and organizational controls designed to protect data. No system is perfectly secure, so we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, update, or delete your personal data.
  • Object to or restrict certain processing.
  • Request a copy/portability of your data.
  • Withdraw consent where processing is based on consent.

8. International Transfers

Your information may be processed in countries other than your own, where data protection laws may differ. We use reasonable safeguards where required.

9. Children's Privacy

EdApp is not intended for children under 13 (or the equivalent minimum age in your jurisdiction). If you believe a child has provided personal data, contact us to request removal.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will update the effective date and, when required, provide additional notice.

11. Contact

Privacy questions or requests: privacy@edapp.com